If your concern is about this website, for example how your request was handled, a mistake on a page or how your details were used, send it through the contact form. Tell us what happened, when it happened and what you would like done. We read every message and will look into it, but we can't promise a particular reply time.

This site does not do roofing work, so it cannot settle disputes about a roofer's workmanship, prices, schedule or contract. Those are between you and the roofer. Start by raising the issue with the roofer in writing and keeping copies of everything.

If that doesn't resolve it, complaints about a roofer can go to the North Carolina Attorney General's Consumer Protection Division. Questions about your insurance company, a claim or a public adjuster belong with the North Carolina Department of Insurance. Permit concerns go to the inspections office that covers your address.

This policy is governed by the laws of North Carolina.